Support

Stuck? Most issues below have a one-minute fix. If yours isn't here, email us — we read everything.

Email support

shwetasdhake16@gmail.com

We usually reply within 1–2 days.

Report a bug

GitHub Issues

Include your Chrome version and what you were doing.

Getting started

  1. Install Chrome Buddy from the Chrome Web Store.
  2. Click the Chrome Buddy icon in your toolbar — the side panel opens.
  3. Sign in with Google or GitHub.
  4. Open any article or doc, then tap the big orb to start talking.
  5. Allow microphone access when prompted (a helper tab opens the first time).

Troubleshooting

The mic permission keeps failing+

Side panels can't always show Chrome's microphone prompt, so Chrome Buddy opens a helper tab the first time. Click Allow there, close the tab, and press the orb again. If you accidentally clicked Block: open the helper tab again, click the mic/tune icon in the address bar, set Microphone to Allow, and reload.

Sign-in window opens and closes but I'm not signed in+

This usually means the sign-in was cancelled or the popup was blocked. Try again and complete the flow in the popup window. If it persists, sign out of the extension (if partially signed in), restart Chrome, and try once more.

I connect but hear nothing+

Check that the status badge says Live and the state under the orb changes when you speak. Make sure your system output isn't muted and Chrome isn't muted in your OS volume mixer. Then end the conversation and reconnect — the assistant greets you within a few seconds of connecting.

It says it can't see my page+

Chrome extensions cannot read Chrome's internal pages (chrome://…), the Chrome Web Store, or some PDF viewers. Navigate to a regular website and press the sync button (circular arrows) in the panel.

The transcript shows my words twice or cut off+

Live transcription revises itself as you speak; bubbles update in place. If a sentence appears split across two bubbles, that's the voice detector deciding you finished a thought — it doesn't affect what the assistant understood.

How do I stop Chrome Buddy from using my mic?+

Press Mute (stops streaming instantly), end the conversation (closes the connection entirely), or close the side panel. The mic is only ever active during a connected session.

Questions about your data?

Our Privacy Policy explains exactly what Chrome Buddy accesses and why — in plain language. Short version: page text and mic audio are used only during sessions you start, and we never store, sell, or train on them.